00:00:00.000 — Avery submits the reference. Rowan reviews it. 00:00:04.230 — The reviewed reference is then published. 00:00:08.000 — The published reference is visible in the app. 00:00:12.488 — It contains the saved review phrase. 00:00:16.000 — Both assistants receive the same question. 00:00:19.775 — The question does not contain the saved phrase. 00:00:24.000 — Records Review returns the phrase and cites its source. 00:00:28.500 — Operations cannot read it with its current permissions. 00:00:33.000 — A separate leadership message targets two teams. 00:00:38.393 — No acknowledgement has been recorded yet. 00:00:43.000 — Casey marks the message as read. 00:00:45.735 — One acknowledgement is saved. 00:00:48.214 — This confirms acknowledgement, not that it was followed. 00:00:53.000 — The app shows one reading confirmation and two target teams. 00:00:58.128 — These are separate counts. 00:01:00.350 — They do not show full coverage.